Privacy Policy

1. Introduction and Scope

This Privacy Policy applies to all personal data collected by cor188 through our website (cor188.cam), mobile applications, customer support channels, and any other services we provide. This policy describes our practices regarding the collection, use, disclosure, and protection of your personal information as a user of cor188 online betting platform.

By registering an account, accessing our website, or using any cor188 services, you explicitly consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree with our data practices, you should immediately cease using cor188 services.

This Privacy Policy should be read in conjunction with our Terms & Conditions, which govern your use of cor188 services. In case of any conflict between this Privacy Policy and the Terms & Conditions, the Terms & Conditions shall prevail.

2. Data Controller and Responsibility

cor188 is the data controller responsible for your personal information collected through our platform. As the data controller, we determine the purposes and means of processing your personal data and are responsible for ensuring compliance with applicable data protection laws.

While cor188 operates under international licensing and serves Indonesian users, we recognize the importance of data protection principles including transparency, purpose limitation, data minimization, accuracy, storage limitation, integrity, and confidentiality. We are committed to handling your personal information responsibly and in accordance with international best practices for data protection.

For questions about how we handle your personal data or to exercise your privacy rights, please contact our Data Protection Officer at [email protected].

3. Information We Collect

cor188 collects various types of personal information to provide, maintain, protect, and improve our services. The information we collect falls into the following categories:

3.1 Information You Provide Directly

When you register for a cor188 account, you provide us with personal information including:

• Identity Information: Full legal name (as appears on your Indonesian National ID / KTP), date of birth, nationality, gender, and a copy of your government-issued identification document for KYC verification.
• Contact Information: Email address, mobile phone number, residential address, and postal code.
• Account Credentials: Username, password (stored in encrypted format), and security questions for account recovery.
• Financial Information: Bank account details (bank name, account number, account holder name), e-wallet account information (OVO, DANA, GoPay account details), and payment transaction history.
• Verification Documents: Copies of your Indonesian National ID (KTP), proof of address documents (utility bills, bank statements), selfie photographs, and any additional verification documents requested during enhanced due diligence procedures.
• Communication Data: Content of messages you send to our customer support team via live chat, email, WhatsApp, or other communication channels, including attachments and metadata.

3.2 Information We Collect Automatically

When you use cor188 services, we automatically collect certain technical and behavioral information:

• Device Information: Device type, operating system, browser type and version, screen resolution, device identifiers (IMEI, MAC address), mobile network information, and device settings.
• Log Data: IP address, access times and dates, pages viewed, time spent on pages, click patterns, referral URLs, and exit pages.
• Location Data: Approximate geographic location derived from IP address and, if you grant permission, precise GPS location data from your mobile device.
• Gaming Activity: Betting history including bets placed, stakes, odds, outcomes, winnings and losses, game types played, session duration, deposit and withdrawal history, bonus usage, and account balance fluctuations.
• Cookies and Tracking Technologies: Information collected through cookies, web beacons, pixel tags, and similar tracking technologies as described in Section 9 of this policy.

3.3 Information from Third Parties

We may receive information about you from third-party sources including:

• Payment Processors: Transaction verification, payment authentication status, and fraud risk assessment data from banks, e-wallet providers, and payment gateway operators.
• Verification Services: Identity verification results, document authentication status, and fraud detection signals from third-party KYC and AML service providers.
• Marketing Partners: If you access cor188 through an affiliate link or marketing campaign, we may receive referral information from our marketing partners.
• Public Sources: Publicly available information about you from government databases, public records, or other legitimate public sources to verify your identity or comply with legal obligations.

4. How We Use Your Personal Data

cor188 uses your personal information for the following purposes:

4.1 Service Provision and Account Management

• Create, maintain, and manage your cor188 account
• Process your deposits, withdrawals, and other financial transactions
• Provide access to betting markets, casino games, slots, togel lottery, and other gaming services
• Calculate and credit winnings, deduct losses, and maintain accurate account balances
• Process and respond to your customer support inquiries and requests
• Authenticate your identity and authorize account access
• Manage your account preferences, settings, and communication preferences

4.2 Verification and Compliance

• Verify your age to ensure compliance with our 21+ age restriction policy
• Verify your identity (KYC) to prevent fraud, money laundering, and terrorist financing
• Conduct enhanced due diligence for high-value transactions or suspicious activity
• Comply with legal and regulatory obligations including anti-money laundering (AML) laws, gaming regulations, and tax reporting requirements
• Respond to legal requests from government authorities, law enforcement, or courts
• Enforce our Terms & Conditions and investigate violations

4.3 Security and Fraud Prevention

• Detect and prevent fraudulent transactions, account takeovers, and unauthorized access
• Monitor for suspicious betting patterns, bonus abuse, or other prohibited activities
• Protect the security and integrity of our platform and services
• Investigate security incidents and respond to data breaches
• Prevent underage gambling and problem gambling behaviors

4.4 Service Improvement and Analytics

• Analyze user behavior to improve website functionality, performance, and user experience
• Conduct market research and develop new features, products, or services
• Generate aggregated and anonymized statistics about platform usage
• Test and optimize our platform for different devices and browsers
• Measure and improve customer satisfaction

4.5 Marketing and Communications

• Send you promotional offers, bonuses, and marketing communications (with your consent or where legally permitted)
• Provide personalized content and recommendations based on your gaming preferences
• Send you important service updates, security alerts, and account notifications
• Conduct customer surveys and request feedback
• Administer loyalty programs and VIP rewards

4.6 Responsible Gaming

• Monitor your gaming activity for signs of problem gambling
• Enforce deposit limits, loss limits, and self-exclusion requests
• Provide responsible gaming tools and resources
• Intervene when we detect concerning gambling patterns

5. Legal Basis for Processing

cor188 processes your personal data on the following legal grounds:

5.1 Contract Performance

Processing is necessary to fulfill our contractual obligations to you under our Terms & Conditions, including providing access to our betting services, processing transactions, and maintaining your account.

5.2 Legal Obligation

Processing is required to comply with legal and regulatory obligations including KYC verification, AML screening, age verification, tax reporting, and responding to lawful requests from authorities.

5.3 Legitimate Interests

Processing is necessary for our legitimate business interests including fraud prevention, security protection, service improvement, and marketing activities, provided these interests do not override your fundamental rights and freedoms.

5.4 Consent

For certain processing activities such as marketing communications and optional cookies, we rely on your explicit consent which you may withdraw at any time without affecting the lawfulness of processing based on consent before withdrawal.

6. How We Share Your Information

cor188 does not sell your personal information to third parties for marketing purposes. However, we may share your information with the following categories of recipients for legitimate business purposes:

6.1 Service Providers and Business Partners

All third-party service providers are contractually required to protect your personal information and use it only for the purposes specified by cor188. We conduct due diligence on all service providers and require them to maintain appropriate security measures.

6.2 Legal and Regulatory Authorities

We may disclose your personal information to government authorities, law enforcement agencies, courts, or regulatory bodies when:

• Required by law, court order, subpoena, or other legal process
• Necessary to comply with gaming regulations or licensing requirements
• Required for tax reporting or anti-money laundering investigations
• Necessary to protect our legal rights or defend against legal claims
• Required to investigate fraud, security incidents, or Terms violations

6.3 Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, your personal information may be transferred to the acquiring entity. You will be notified of any such transfer and any choices you may have regarding your information.

6.4 With Your Consent

We may share your information with other third parties when you have explicitly consented to such sharing.

7. Data Retention Periods

cor188 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal, regulatory, and business requirements.

7.1 Active Account Data

While your account is active, we retain all account information, transaction history, and betting records to provide ongoing services and maintain accurate account balances.

7.2 Closed Account Data

After account closure, we retain essential data for legal and regulatory compliance:

• Transaction Records: Retained for 7 years to comply with tax laws and financial regulations
• KYC Documents: Retained for 5 years after account closure for AML compliance
• Communication Records: Retained for 3 years for dispute resolution purposes
• Marketing Preferences: Retained indefinitely to honor opt-out requests

7.3 Legal Hold

If your account is subject to legal proceedings, regulatory investigations, or disputes, we may retain relevant data beyond standard retention periods until the matter is resolved.

7.4 Anonymization

After retention periods expire, we either securely delete your personal data or anonymize it so that it can no longer identify you. Anonymized data may be retained indefinitely for statistical and analytical purposes.

8. Security Measures and Data Protection

cor188 implements comprehensive technical, organizational, and administrative security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

8.1 Technical Security Measures

• Encryption: All data transmitted between your device and our servers is protected by 256-bit SSL/TLS encryption. Sensitive data at rest (passwords, payment information, identification documents) is stored in encrypted format.
• Firewalls: Multi-layered firewall protection prevents unauthorized network access to our servers and databases.
• Intrusion Detection: Real-time monitoring systems detect and respond to suspicious activity, unauthorized access attempts, and potential security breaches.
• Secure Authentication: Strong password requirements, account lockout after failed login attempts, and optional two-factor authentication (2FA) for enhanced account security.
• Regular Security Testing: Penetration testing, vulnerability assessments, and security audits conducted by independent third-party experts.

8.2 Organizational Security Measures

• Access Controls: Strict access controls ensure only authorized personnel can access personal data, and access is granted on a need-to-know basis.
• Employee Training: Regular data protection and security training for all employees who handle personal information.
• Confidentiality Agreements: All employees and contractors sign confidentiality agreements and are bound by strict data protection obligations.
• Data Breach Response: Documented incident response procedures to quickly detect, contain, and remediate data breaches.

8.3 Your Responsibility

While we implement robust security measures, you also play a crucial role in protecting your account. You must keep your username and password confidential, never share your account credentials, use a strong and unique password, log out after each session on shared devices, and immediately notify us if you suspect unauthorized account access.

9. Cookies and Tracking Technologies

cor188 uses cookies, web beacons, pixel tags, and similar tracking technologies to enhance your user experience, analyze platform usage, and deliver personalized content.

9.1 What Are Cookies

Cookies are small text files stored on your device by your web browser when you visit our website. They allow us to recognize your device, remember your preferences, and track your activity across sessions.

9.2 Types of Cookies We Use

• Essential Cookies: Required for core website functionality including account authentication, session management, and security features. These cookies cannot be disabled as the website would not function without them.
• Performance Cookies: Collect information about how you use our website, which pages you visit, and any errors you encounter. This helps us improve website performance and user experience.
• Functionality Cookies: Remember your preferences such as language settings, currency, and display options to provide a personalized experience.
• Analytics Cookies: Help us understand user behavior patterns, measure traffic sources, and evaluate the effectiveness of our marketing campaigns.
• Marketing Cookies: Used to deliver relevant advertisements and track campaign performance. These cookies may be set by our advertising partners.

9.3 Managing Cookie Preferences

You can control cookie settings through your browser settings. Most browsers allow you to refuse cookies, delete cookies, or receive notifications when cookies are set. However, disabling cookies may affect website functionality and your user experience. To opt out of third-party analytics cookies, you can use browser extensions or visit the opt-out pages provided by analytics service providers.

10. Your Privacy Rights

As a cor188 user, you have certain rights regarding your personal data. You may exercise these rights by contacting our Data Protection Officer at [email protected].

10.1 Right to Access

You have the right to request a copy of the personal information we hold about you. We will provide this information in a structured, commonly used, and machine-readable format within 30 days of your request. The first copy is provided free of charge; we may charge a reasonable fee for additional copies.

10.2 Right to Rectification

You have the right to request correction of inaccurate or incomplete personal information. You can update most information directly through your account settings. For information you cannot update yourself, contact customer support.

10.3 Right to Erasure (Right to be Forgotten)

You have the right to request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected, or when you withdraw consent. However, we may retain certain information where we have a legal obligation to do so (such as transaction records for tax purposes) or where retention is necessary for legal claims.

10.4 Right to Restriction of Processing

You have the right to request that we restrict processing of your personal data in certain situations, such as when you contest the accuracy of the data or object to processing.

10.5 Right to Data Portability

You have the right to receive your personal data in a structured, machine-readable format and to transmit that data to another service provider where technically feasible.

10.6 Right to Object

You have the right to object to processing of your personal data for direct marketing purposes. You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or updating your communication preferences in your account settings.

10.7 Right to Withdraw Consent

Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before withdrawal.

10.8 Right to Lodge a Complaint

If you believe we have not handled your personal data appropriately, you have the right to lodge a complaint with your local data protection authority or supervisory body.

11. Children's Privacy and Age Verification

cor188 services are strictly intended for individuals aged 21 years or older. We do not knowingly collect personal information from individuals under the age of 21. Our registration process requires users to confirm they meet the minimum age requirement, and we verify age through KYC procedures.

If we discover that we have inadvertently collected personal information from an individual under 21, we will immediately delete that information and terminate the account. Parents or guardians who believe we may have collected information from a minor should contact us immediately at [email protected].

We encourage parents to monitor their children's internet usage and to implement parental control software to prevent underage access to gambling websites.

12. International Data Transfers

cor188 operates internationally and may transfer your personal data to countries outside Indonesia for processing and storage. These countries may have different data protection laws than Indonesia.

When we transfer your personal data internationally, we implement appropriate safeguards to ensure your data remains protected, including:

• Contractual agreements with data processors that include standard data protection clauses
• Ensuring recipients are located in countries recognized as providing adequate data protection
• Implementing technical and organizational security measures appropriate for international transfers

By using cor188 services, you acknowledge and consent to the international transfer of your personal data as described in this policy.

13. Changes to This Privacy Policy

cor188 reserves the right to modify or update this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or business operations. Any changes become effective immediately upon posting to our website.

We will notify you of material changes through prominent notice on our website, email notification, or other appropriate communication channels. Your continued use of cor188 services after changes are posted constitutes acceptance of the revised Privacy Policy.

We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information. The "Last Updated" date at the top of this policy indicates when the most recent changes were made.

14. Contact Information and Data Protection Officer

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

For formal data protection requests (access requests, deletion requests, portability requests), please include "Data Protection Request" in your email subject line and provide sufficient information to verify your identity.